Shannon StewartsonChief Executive Officer
Shannon is an exceptional leader in the healthcare industry and has been making waves as the Chief Executive Officer (CEO) of The Orthopedic Clinic (TOC) since 2015. With a wealth of experience and a passion for excellence, Stewartson is an inspirational figure for women leaders in the field.
With over 25 years of experience in the healthcare sector, she has held numerous key leadership positions in prestigious institutions. Before joining TOC as the CEO, Stewartson served as the Vice-President and Chief Operating Officer of MCR Health Services in Manatee County. She also held the position of Chief Operating Officer at Coastal Orthopedics & Pain Management in Bradenton, Florida. Additionally, she contributed her expertise as the Vice-President for Advent Health’s outpatient imaging enterprise within the Central Florida market.
Stewartson’s educational background is equally impressive, holding a Master’s Degree in Healthcare Administration (MHA) from Ohio University and a Bachelor of Science Degree in Radiologic Sciences from Adventist University. She is recognized as a Fellow of the American College of Healthcare Executives (FACHE), a Fellow in the American College of Medical Practice Executives (FACMPE) and a Certified Radiology Administrator (CRA), reflecting her commitment to professional excellence.
As a leader, Stewartson believes in creating a culture of excellence that has a profound impact on the organization. Every decision she makes is guided by principles of integrity, honesty, respect, and fairness, with the best interest of patients and the organization in mind. She sets high expectations for her team, fosters accountability, and encourages them to push beyond their perceived limitations. Her efforts have led to significant operational, financial, and customer service improvements.
As a dedicated healthcare professional, Shannon is an active member of the American Association of Orthopaedic Executives (AAOE), the Florida BONES Society, the Medical Group Management Association (MGMA), the American College of Healthcare Executives (ACHE), and the Association for Medical Imaging Management (AHRA).
In addition to her remarkable professional achievements, Stewartson is deeply involved in education and service. She actively serves on the Board of Trustees for AdventHealth University, the Board of Directors for the American Association of Orthopaedic Executives, and the incoming President for the Board of Directors for the Florida BONES Society. Furthermore, Stewartson devotes her time to mentoring aspiring healthcare professionals through the internship program at the University of Central Florida. Additionally, as a lifelong learner, she devotes substantial time to reading, expanding her knowledge, and mastering new skills.
Sara CarlinOperations Manager
Sara Carlin joined The Orthopedic Clinic in 2012. She attended Daytona State College where she obtained her Associate of Arts Degree. During her tenure at The Orthopedic Clinic, Sara has served in several key positions within the organization including, Patient Service’s Lead, Surgical Scheduling Lead Coordinator as well as the Executive Assistant to the CEO and Board of Directors.
Sara now serves as the Executive Operations Manager and is responsible for the development, implementation, and monitoring of our short and long term operational goals, workflow processes, projects, key performance indicators, business plans, and financial budgets that align with TOC’s mission and strategic initiatives.
Sara demonstrates an unwavering commitment to the organization and its success, always keeping the best interest of the patient and practice in mind. She is passionate about delivering an exceptional patient experience, achieving operational excellence, continual process improvement, and learning as much as she can about all aspects of healthcare management.
Barbara BakerFinance Manager
Barbara joined The Orthopedic Clinic in January 2017. Barbara relocated from Maine where she worked as the Accounting Specialist for the Boy Scouts of America for 9 years and the Finance Manager at Commonsense House for 14 years.
Barbara brings a wealth of knowledge and extensive experience in the areas of accounting, finance, and office management. She is responsible for the day-to-day financial and accounting functions of the organization, including: Accounts payable, general ledger, payroll, fixed assets, financial statements, and end of year audits.
Jason CareyHuman Resources Generalist
Jason joined The Orthopedic Clinic in March of 2022. Jason comes with extensive HR management experience, having served as Human Resources Generalist at Florida Health Care Plans and most recently as the Human Resources Manager at the Plaza Resort & Spa. Jason maintains two professional certifications with the top two premiere HR organizations in the U.S. (the Society for Human Resources Management and the HR Certification Institute) and is an active member of the Volusia/Flagler SHRM chapter.
Jason is responsible for strategic planning, leading, and directing of the day-to-day human resources functions within the organization, providing direct oversight for all human resources functions, including: Benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/retention, HRIS/payroll administration and employment law compliance.
Krista Binning, CBSC, CPCRevenue Cycle Manager
Krista joined the Orthopedic Clinic in June 2022 as the Revenue Cycle Manager. Originally from New York, Krista moved to Florida in 2008 and attended Angley College where she obtained her Associate’s Degree in Health Sciences. Krista holds a Certificate for Billing & Coding Specialist as well as Practice Management from the NHA. Krista furthered her Coding education and became a Certified Professional Coder (CPC) from the AAPC.
Krista has extensive experience in Practice Management and Billing & Coding; with a multi-specialty background. She is well versed in all insurance lines of business and is always looking for ways to improve her team and the patient’s knowledge of their insurance plan. Krista is passionate about billing and coding with integrity and accuracy to ensure the greatest outcome for the patient and the practice.
Dennis BakalarClinical Supervisor
Dennis joined The Orthopedic Clinic in 2010 after receiving his degree in Radiologic Technology. His role as an x-ray tech led him to be promoted to Clinical Lead in 2012. Since then, he’s been promoted to Clinical Supervisor, where he guides the clinical staff in providing the finest in patient care. Dennis strives to ensure that every patient experiences the best quality care we can provide. He is a proud member of the American Alliance of Orthopedic Executives. Dennis takes pride in the services that we provide to our community and is dedicated to the care of our patients and the success of The Orthopedic Clinic. In his spare time, he is devoted to his family, and enjoys time spent in our beautiful seaside town
Chylsie MurdockPatient Services Supervisor
With over a decade of dedicated service, Chylsie Murdock has been an integral part of the TOC team since 2013. As a seasoned Patient Services Representative, she has consistently demonstrated exceptional expertise and commitment to driving innovation and excellence in her role. Throughout her tenure, Chylsie has been a driving force behind numerous successful positions including those in both our billing and front office departments. Chylsie’s passion for problem solving and continual pursuit of excellence have contributed to her recent transition into the Patient Services Supervisor. Chylsie is responsible for the day-to-day functions of our front-end clerical operations for our main office, satellite locations, and our Walk-in Clinics.
Shaylah CarlinMarketing and Patient Experience Liaison
Shaylah joined The Orthopedic Clinic in June of 2015. She attended Daytona State College where she earned her Associate of Arts Degree. During her tenure, she has served in several roles within the organization including, Patient Access Representative, Surgery Scheduler and most recently as our Lead Surgery Scheduler. Shaylah now leads as our Marketing & Patient Experience Liaison and is responsible for all aspects of physician marketing, advertising, website management, social media, brand management, business research, community outreach and working hand-in-hand with our team on key performance indicators relating to the patient experience. Shaylah has always shown to be very zealous about her job and with her integrity, honesty and character she has been an incredible asset to this organization and continues to thrive and learn while being a great influence on our growing team.