Patient Resources

Our goal is to make your patient experience a positive one. That’s why we’ve provided information about our Patient Portal to access your patient data and what to expect on your first visit all in one place.

Pre-Visit Appointment Check-In

To minimize the registration time in our office, we encourage you to take advantage of our online check-in process:

You will receive a text or email from us 2 days before your appointment with a link. Simply click the link and answer some questions about your medical history and symptoms to get checked-in for your appointment. You can even pay your co-pay or any balances at this time – from the convenience of your own phone or computer.

Need Your Medical Records Released?

To request medical records, complete the online form below. You will be required to provide a valid email address and a government-issued ID.

When will my online medical record request be ready?
Your records will be ready in 5-7 business days from the receipt of your electronic request.

How do I check the status of my request?
Go to https://recordstatus.sharecare.com

How do I pay for my records and/or radiology images?
Go to https://payonline.hds.sharecare.com/#!/patients

How do I contact Customer Service?
You may call: 858-244-1811

Alternatively you can click the button below to print our downloadable release form. Once you complete the form, you can drop it off at our office during your next appointment or fax it to us at (386) 254-6819.

View Print-Ready Form

 

Need Your FMLA or Disability Paperwork Completed?

Click the button below to print our downloadable release form. Once you complete the form, you can drop it off at our office during your next appointment or fax it to us at (386) 254-6819.

View Print-Ready Form

 

Patient Portal

The portal gives you convenient access to manage your health records and communicate privately with your care team, and it’s available 24 hours a day, seven days a week!

Need to access your information now?

Log in to the Patient Portal Now!

 

What Can I Do in the Patient Portal?

The portal is here to save you time and make your patient experience simple. The benefits of setting up a patient account on the portal include:

• View appointment history, care summaries, and medication lists
• Request medication refills
• Request an appointment
• View and manage bills and statements
• Browse health facts and information about your health conditions

If you need help setting up an account, feel free to give our team a call at (386) 255-4596, and we will email you an invitation to join or walk you through the process.

What to Expect When You Arrive

If you choose not to take advantage of our Patient Portal registration process, you need to arrive 30 minutes prior to your appointment to complete the registration and medical intake process.

What insurances do you accept?

We happily accept most insurance plans, including the following:

• Medicare
• Aetna/Coventry
• Blue Cross Blue Shield
• Florida Health Care Plans
• Health First Health Plans/Florida Hospital Memorial Health Network
• Humana
• Sunshine State
• Tricare Standard
• United Healthcare – All Commercial Plans
• Volusia Health Network
• VA
• Wellcare
• Wellmed
• Workers’ Compensation
• Auto Insurance
• Most other PPOs and secondary insurances with out-of-network benefits

Please contact your insurance company to determine network participation.

What do I need to bring with me?

When you first arrive at our offices for your appointment, please check in at the front desk and bring the following items with you:

• Health insurance card, along with a method of payment for your co-pay or co-insurance
• Photo identification
• List of current medications
• Any referral form(s) you have from your primary care physician or emergency room
• Any outside imaging (X-rays, CTs, MRIs) you have had for this condition
• Workers’ compensation or motor vehicle claim information, if the visit is due to a work-related injury or motor vehicle accident

What should I expect to pay for my visit?

Your co-payment is due at the time of service. We accept cash, check, CareCredit, Mastercard, AMEX, and Visa as forms of payment.

Click the button below to make a payment online.

Pay Online!