Our Administration

Shannon Stewartson, MHA, FACHE, FACMPE

Shannon is an exceptional leader in the healthcare industry and has been making waves as the Chief Executive Officer (CEO) of The Orthopedic Clinic (TOC) since 2015. With a wealth of experience and a passion for excellence, Stewartson is an inspirational figure for women leaders in the field.

With over 25 years of experience in the healthcare sector, she has held numerous key leadership positions in prestigious institutions. Before joining TOC as the CEO, Stewartson served as the Vice-President and Chief Operating Officer of MCR Health Services in Manatee County. She also held the position of Chief Operating Officer at Coastal Orthopedics & Pain Management in Bradenton, Florida. Additionally, she contributed her expertise as the Vice-President for Advent Health’s outpatient imaging enterprise within the Central Florida market.

Stewartson’s educational background is equally impressive, holding a Master’s Degree in Healthcare Administration (MHA) from Ohio University and a Bachelor of Science Degree in Radiologic Sciences from Adventist University. She is recognized as a Fellow of the American College of Healthcare Executives (FACHE), a Fellow in the American College of Medical Practice Executives (FACMPE) and a Certified Radiology Administrator (CRA), reflecting her commitment to professional excellence.

As a leader, Stewartson believes in creating a culture of excellence that has a profound impact on the organization. Every decision she makes is guided by principles of integrity, honesty, respect, and fairness, with the best interest of patients and the organization in mind. She sets high expectations for her team, fosters accountability, and encourages them to push beyond their perceived limitations. Her efforts have led to significant operational, financial, and customer service improvements.

As a dedicated healthcare professional, Shannon is an active member of the American Association of Orthopaedic Executives (AAOE), the Florida BONES Society, the Medical Group Management Association (MGMA), the American College of Healthcare Executives (ACHE), and the Association for Medical Imaging Management (AHRA).

In addition to her remarkable professional achievements, Stewartson is deeply involved in education and service. She actively serves on the Board of Trustees for AdventHealth University, the Board of Directors for the American Association of Orthopaedic Executives, and the incoming President for the Board of Directors for the Florida BONES Society. Furthermore, Stewartson devotes her time to mentoring aspiring healthcare professionals through the internship program at the University of Central Florida. Additionally, as a lifelong learner, she devotes substantial time to reading, expanding her knowledge, and mastering new skills.

Sara Carlin, AA

Sara, AA, joined The Orthopedic Clinic in 2012 and has been a dedicated member of the organization for more than a decade. She earned her Associate of Arts degree from Daytona State College and has progressed through several key roles, including Patient Services Lead, Surgical Scheduling Lead Coordinator, and Executive Assistant to the Chief Executive Officer and Board of Directors. These experiences have given her a comprehensive understanding of clinical operations, physician support, and organizational leadership.

Currently serving as Executive Operations Manager, Sara oversees all clinical and clerical operations across the clinic’s multi-location sites, including patient access, surgical scheduling, imaging, therapy services, and administrative departments. She plays a central role in developing, implementing, and managing operational strategies that support both day-to-day performance and long-term growth. Her responsibilities include workflow optimization, project management, performance monitoring, and business planning, all aligned with the organization’s mission and strategic initiatives.

Sara is actively involved in practice expansion and new facility development, including the buildout of the new LPGA 42,000-square-foot campus. This facility includes advanced imaging, clinical exam rooms, a walk-in clinic, therapy services, an ambulatory surgery center, and administrative sections such as the call center, billing, and executive leadership offices. She also helps lead the integration of new providers into the practice, ensuring a smooth and structured onboarding process that supports both provider success and seamless patient care.

In addition to her operational responsibilities, Sara represents The Orthopedic Clinic at national orthopedic conferences and participates in local and regional leadership events, including Chamber of Commerce gatherings, mayoral initiatives, economic development programs, and community-based luncheons, supporting the organization’s mission and visibility within the community.

Known for her strong sense of accountability and expertise in operational management, Sara consistently prioritizes the needs of both patients and the organization. She is deeply invested in enhancing patient experience, strengthening operational performance, and fostering a culture of continuous improvement.

Learn more about Sara Carlin here.

Kasey Mollohan

Kasey Mollohan joined The Orthopedic Clinic in 2018 and has built a strong foundation of experience through progressive responsibility and a deep understanding of clinic operations. From the start of her career, she has demonstrated a commitment to patient focused service, organizational support, and operational excellence.

Now serving as Executive Assistant to the Chief Executive Officer and Executive Team, Kasey provides high level administrative and operational support that helps ensure the effectiveness and efficiency of organizational leadership.

She manages executive schedules, coordinates meetings and communications, and supports priority initiatives across departments. In this role, she serves as a key point of coordination between executives, leadership teams, and internal stakeholders, helping maintain alignment, follow through, and timely execution.

Kasey brings valuable operational insight to her role, informed by her previous leadership experience overseeing Front Desk and Patient Access teams across multiple clinic locations. This background allows her to anticipate needs, support decision making, and contribute meaningfully to workflow coordination and organizational planning.

Throughout her tenure, Kasey has been recognized for her dedication and performance, including receiving Employee of the Month honors. She continues to invest in her professional growth through opportunities such as attending the Bones Society of Florida Annual Meetings, strengthening her understanding of orthopedic practice operations and leadership support.

Kasey remains committed to supporting The Orthopedic Clinic’s mission and values by fostering organization, collaboration, and consistency at the executive level while maintaining a strong appreciation for the teams and processes that support patient care.

Maryann Fields, RN, MSN

Maryann, RN, MSN, has been with The Orthopedic Clinic since December 2025. She brings exceptional leadership to both our patients and our organization.

She is a Registered Nurse with a Master of Science in Nursing and extensive clinical experience across the Operating Room, Intensive Care Unit, Trauma, and Orthopedics.

Maryann has held senior leadership roles, including Vice President of Strategic Planning at AdventHealth Orthopedic Institute and Vice President of Operations for Clinical Services at TeleSpecialists, where she led hospital operations, program management, and service line development across large, multisite healthcare systems.

Her background includes overseeing more than 200 physicians delivering tele-neurology and psychology services across 350-plus facilities nationwide.

She has a proven history of successful national surveys and consistently delivers measurable improvements in quality, patient outcomes, and operational efficiency.

Maryann is recognized for developing and implementing care team models that improve quality while delivering cost savings in the management of at-risk patient populations, as well as for leveraging AI integrations to enhance clinical workflows and drive innovation in patient care.

Barbara Baker

Barbara joined The Orthopedic Clinic in January 2017 and brings decades of experience in finance, accounting, and organizational operations. She relocated from Maine, where she spent almost a decade as an Accounting Specialist for the Boy Scouts of America and fourteen years as the Finance Manager for Commonsense House, building a strong foundation in financial oversight, budgeting, and long-term planning.

As Finance Manager, Barbara oversees the day-to-day financial and accounting operations of the organization, including accounts payable, general ledger management, payroll, fixed assets, financial reporting, and coordination of end-of-year audits. Her work supports accurate financial reporting, compliance, and operational consistency across the practice.

Beyond daily financial operations, Barbara plays an integral role in executive leadership with financial analysis and decision making related to practice growth. She contributes to planning for new locations, evaluates the financial impact of expansion initiatives, and supports the acquisition and sale of properties by providing financial insight and guidance.

Her experience and steady approach help our leadership team assess risk, plan strategically, and make informed decisions that support the long-term health of the organization.

Known for her attention to detail, sound judgment, and collaborative approach, Barbara serves as a trusted financial resource for leadership and department teams alike. She remains committed to supporting The Orthopedic Clinic through responsible financial stewardship and thoughtful planning that enables continued growth and high-quality patient care.

Jason Carey, PHR, SHRM-CP

Jason, PHR, SHRM CP, joined The Orthopedic Clinic in March 2022, bringing extensive experience in human resources management across healthcare and hospitality organizations. Prior to joining The Orthopedic Clinic, Jason served as a Human Resources Generalist at Florida Health Care Plans and most recently as Human Resources Manager at the Plaza Resort and Spa.

As the Human Resources Manager, Jason is responsible for leading and directing the day-to-day human resources functions of the organization. His scope includes benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment and retention, HRIS and payroll administration, and employment law compliance.

He works closely with executive leadership and department managers to support workforce planning and maintain consistent human resources practices across the organization.

In addition to his established responsibilities, Jason now provides human resources oversight for the Ambulatory Surgery Center, supporting ASC employees and leadership with hiring, onboarding, employee relations, and compliance needs. He continues to play a central role in new employee orientation and physician recruitment efforts, ensuring positive and consistent experience for staff across both clinical and non-clinical teams.

Jason holds professional certifications from the Society for Human Resources Management and the Human Resources Certification Institute and is an active member of the Volusia Flagler SHRM chapter. He is known for his approachable leadership style and commitment to supporting employees while aligning human resources practices with The Orthopedic Clinic’s mission and long-term goals.

Allison Abrusci, CPC

Allison, CPC, joined The Orthopedic Clinic in April 2024 after relocating from New York, where she previously served as a Revenue Cycle Manager for a large orthopedic practice. She is a Certified Professional Coder with more than 21 years of experience in the medical field, including 18 years focused on orthopedic care. Her background blends hands-on operational experience with strong technical expertise in billing, coding, and revenue cycle management.

Allison began her career at the front desk and advanced through a variety of roles, developing a thorough understanding of how operations, coding accuracy, payer requirements, and follow-up workflows impact financial performance. She holds an Associate degree with a focus in Healthcare Administration and completed formal medical billing certification at a trade school, laying the foundation for her revenue cycle expertise.

She brings extensive knowledge of Workers’ Compensation and works closely with nurse case managers and adjusters to support timely care, accurate billing, and effective communication. Allison actively supports quarterly Workers Compensation meetings and biannual physician and Workers Compensation roundtables in Orlando and Daytona Beach, helping strengthen collaboration and alignment across stakeholders.

Committed to professional development, Allison served as President of the Daytona Beach Chapter of the American Academy of Professional Coders in 2025 and regularly attends orthopedic and coding conferences to remain current on industry standards and regulatory changes. She is passionate about mentoring others and supporting team members as they expand their skills and grow into new roles.

Known for her collaborative approach, Allison works closely with staff and providers to navigate ongoing changes in healthcare. She remains focused on strengthening revenue cycle performance while supporting teams through education, process improvement, and shared problem-solving.

Heather Donaldson, RHIA, CPC, CPCI, CHC

Heather, RHIA, CPC, CPCI, CHC, joined The Orthopedic Clinic Surgery Center in July 2025 as the Ambulatory Surgery Center Business Office Administrator. She has more than two decades of experience in healthcare leadership, compliance, and operational management, with a strong background supporting complex clinical and surgical environments.

Prior to joining the ASC, Heather served as Director of Corporate Responsibility at AdventHealth, where she led regulatory compliance initiatives, conducted organizational risk assessments, and ensured adherence to state and federal requirements. Her work supported consistent standards, accountability, and effective governance, while helping leadership proactively identify and address operational and compliance risks.

At The Orthopedic Clinic Surgery Center, Heather oversees day-to-day business operations, financial performance, and staff development, with a strong emphasis on patient safety, regulatory compliance, and operational efficiency. She works closely with clinical and executive teams to improve workflows, support collaboration, and strengthen processes that enhance both staff performance and patient experience.

Heather holds a Bachelor of Science in Health Information Management and maintains multiple professional certifications, including RHIA, CPC, CPCI, and CHC. She is committed to supporting surgical teams and advancing high quality patient care through thoughtful leadership, innovation, and accountability.

Mark Kodak, AS

Mark, AS, joined The Orthopedic Clinic as IT Manager, bringing a strong background in information technology, networking, and systems development. He earned his Associate of Science degree in Information Technology from ITT Technical Institute in 2015 and later completed his Bachelor of Science in Information Technology at King University in 2018.

Throughout his career, Mark has completed extensive contract work and served as a trusted technology advisor, delivering tailored solutions across a variety of business environments. His experience includes designing and implementing secure networks, building custom systems, and developing databases that improve data accuracy, reporting, and operational insight.

As IT Manager, Mark oversees the clinic’s information systems and technology infrastructure across all five clinic locations and the ambulatory surgery center. He manages a third-party IT firm that works in his direction, ensuring seamless support, system reliability, and security.

Mark plays a key role in supporting day-to-day operations while leading technological initiatives that improve workflows, protect sensitive data, and enhance patient care. His contributions and dedication were recognized when he received The Orthopedic Clinic’s Employee of the Year award.

Mark is committed to using technology as a strategic tool to support teams, increase efficiency, and strengthen organizational performance. He remains focused on staying current with evolving technologies and continuously improving systems to meet the growing needs of The Orthopedic Clinic.

Hannah Crawford, BA

Hannah, BA, joined The Orthopedic Clinic in July 2024, bringing over a decade of experience in marketing, communications, and patient experience. She began her career in the nonprofit sector, building community programs, strengthening organizational communication, and supporting business growth strategies.

As Marketing and Patient Experience Manager, Hannah provides executive leadership for initiatives that enhance the clinic’s reputation, elevate patient experience, and strengthen community engagement.

She leads the clinic’s comprehensive digital marketing strategy, overseeing the website, online scheduling, social media, reputation management, workers’ compensation marketing partnerships, and physician press releases. Since joining The Orthopedic Clinic, she successfully rebranded the ambulatory surgery center across all platforms, aligning its messaging and visual identity with the overall clinic brand and elevating its visibility and patient experience.

Hannah co-leads employee engagement and designed a comprehensive service recovery program for all departments, reinforced through monthly training sessions. She developed and leads the internal Physicians Marketing Committee, fostering collaboration and strategic input from providers. Hannah also has experience producing physician and long-tenured employee videos that showcase the clinic’s expertise and culture.

Actively engaged in community and industry leadership, she participates in regional business expos, mayoral dinners, health fairs, and Chamber initiatives. Hannah serves on the Board of Directors for the Ormond Chamber of Commerce and has been recognized with the Partington Award for her exceptional community involvement.

Nationally, she attends Orthoconnect and OrthoForum conferences and delivers executive-level presentations at FAOE events on best practices in orthopedic marketing.

Hannah is passionate about aligning marketing strategies with organizational goals, physician partnerships, and patient experience initiatives. Her executive leadership has been instrumental in advancing The Orthopedic Clinic’s mission of treating individuals, not just injuries, and helping patients live in full motion.

Chylsie Robbins

Chylsie joined The Orthopedic Clinic in 2013, beginning her career in the Patient Services Department as a Front Desk team member. Without a prior healthcare background, she was given the opportunity to grow through on the job training, mentorship, and continuous organizational support. Over time, her experience expanded into leadership roles within Patient Services and hands on operational functions, allowing her to develop a deep understanding of front end operations, patient access, and clinic workflow design.

Now serving as Patient Services Manager, Chylsie provides leadership and operational oversight for multiple high impact departments, including Patient Access, Front Desk operations across all clinic locations, and Surgery Scheduling. She plays a key role in the design, standardization, and ongoing optimization of clinical and surgical scheduling workflows across providers and locations, ensuring systems remain efficient, scalable, and patient focused.

In addition, Chylsie supports operational oversight of several of the clinic’s core technology platforms, including call software, online scheduling, patient registration and intake technology, and the surgery scheduling platform. Her involvement centers on aligning technology with operational strategy, standardizing workflows, and driving consistency and efficiency across departments to support both staff performance and the overall patient experience.

Chylsie is also actively involved in recruiting and developing high performing professionals within her departments. She focuses on identifying individuals who demonstrate accountability, adaptability, and a strong service mindset, while building department structures that support performance, ownership, and long term growth within a fast paced, high volume healthcare environment.

Committed to continued professional development, Chylsie has attended all AAOE and BONES conferences since 2023, regularly engaging with orthopedic administrators and executives to exchange best practices, discuss emerging operational trends, and bring back actionable insights that support continuous improvement across her departments and the organization as a whole.

Known for her thoughtful, hands on, and balanced leadership approach, Chylsie brings a frontline informed perspective to decision making while maintaining a strong operational and strategic lens. She is passionate about developing people, designing sustainable processes, and fostering a culture where expectations are clear, collaboration is valued, and departments are empowered to perform at a high level.

Above all, Chylsie remains deeply committed to enhancing the patient experience and strengthening the operational foundation that supports The Orthopedic Clinic’s long standing mission of providing exceptional orthopedic care to the community.

Learn more about Chylsie here.

Joanne Hurley, CMA

Joanne, CMA, joined The Orthopedic Clinic in 2012, where she quickly proved herself as a dedicated and versatile team member with a strong commitment to patient care. Over the years, she has built extensive expertise through a series of key roles, serving as Dr. Todd McCall’s lead medical assistant for ten years, then as Clinical Lead for three years, and now as Clinical Supervisor.

In her current role, Joanne oversees the entire clinical department across all clinic locations in Daytona Beach, Port Orange, and Palm Coast. Her leadership responsibilities include managing the x-ray team, medical assistants, procedure rooms, and walk-in clinics, as well as creating schedules, coordinating coverage and time-off requests, overseeing the ordering and tracking of clinical supplies and DME, facilitating training, and handling various essential reporting functions. Through this work, she ensures clinical operations run smoothly and uphold the clinic’s high standards of patient care.

Joanne brings an organized and supportive approach to leadership, always striving to balance the needs of patients, providers, and staff. She is passionate about fostering a collaborative environment that encourages professional growth and teamwork throughout her department.

Alongside her work at The Orthopedic Clinic, Joanne has owned and operated a small business since 2007, reflecting her strong entrepreneurial spirit. She also values continuous learning and development, attending the annual DME conference and earning recognition as Employee of the Month multiple times over her tenure.

Joanne remains deeply dedicated to advancing the quality of patient care and strengthening the foundation of clinical services.