Our Administration

Shannon Stewartson, MHA, FACHE, FACMPE

Shannon is an exceptional leader in the healthcare industry and has been making waves as the Chief Executive Officer (CEO) of The Orthopedic Clinic (TOC) since 2015. With a wealth of experience and a passion for excellence, Stewartson is an inspirational figure for women leaders in the field.

With over 25 years of experience in the healthcare sector, she has held numerous key leadership positions in prestigious institutions. Before joining TOC as the CEO, Stewartson served as the Vice-President and Chief Operating Officer of MCR Health Services in Manatee County. She also held the position of Chief Operating Officer at Coastal Orthopedics & Pain Management in Bradenton, Florida. Additionally, she contributed her expertise as the Vice-President for Advent Health’s outpatient imaging enterprise within the Central Florida market.

Stewartson’s educational background is equally impressive, holding a Master’s Degree in Healthcare Administration (MHA) from Ohio University and a Bachelor of Science Degree in Radiologic Sciences from Adventist University. She is recognized as a Fellow of the American College of Healthcare Executives (FACHE), a Fellow in the American College of Medical Practice Executives (FACMPE) and a Certified Radiology Administrator (CRA), reflecting her commitment to professional excellence.

As a leader, Stewartson believes in creating a culture of excellence that has a profound impact on the organization. Every decision she makes is guided by principles of integrity, honesty, respect, and fairness, with the best interest of patients and the organization in mind. She sets high expectations for her team, fosters accountability, and encourages them to push beyond their perceived limitations. Her efforts have led to significant operational, financial, and customer service improvements.

As a dedicated healthcare professional, Shannon is an active member of the American Association of Orthopaedic Executives (AAOE), the Florida BONES Society, the Medical Group Management Association (MGMA), the American College of Healthcare Executives (ACHE), and the Association for Medical Imaging Management (AHRA).

In addition to her remarkable professional achievements, Stewartson is deeply involved in education and service. She actively serves on the Board of Trustees for AdventHealth University, the Board of Directors for the American Association of Orthopaedic Executives, and the incoming President for the Board of Directors for the Florida BONES Society. Furthermore, Stewartson devotes her time to mentoring aspiring healthcare professionals through the internship program at the University of Central Florida. Additionally, as a lifelong learner, she devotes substantial time to reading, expanding her knowledge, and mastering new skills.

Sara Carlin

Sara Carlin joined The Orthopedic Clinic in 2012. She attended Daytona State College where she obtained her Associate of Arts Degree. During her tenure at The Orthopedic Clinic, Sara has served in several key positions within the organization including, Patient Service’s Lead, Surgical Scheduling Lead Coordinator as well as the Executive Assistant to the CEO and Board of Directors.

Sara now serves as the Executive Operations Manager and is responsible for the development, implementation, and monitoring of our short and long term operational goals, workflow processes, projects, key performance indicators, business plans, and financial budgets that align with TOC’s mission and strategic initiatives.

Sara demonstrates an unwavering commitment to the organization and its success, always keeping the best interest of the patient and practice in mind. She is passionate about delivering an exceptional patient experience, achieving operational excellence, continual process improvement, and learning as much as she can about all aspects of healthcare management.

Barbara Baker

Barbara joined The Orthopedic Clinic in January 2017. Barbara relocated from Maine where she worked as the Accounting Specialist for the Boy Scouts of America for 9 years and the Finance Manager at Commonsense House for 14 years.

Barbara brings a wealth of knowledge and extensive experience in the areas of accounting, finance, and office management. She is responsible for the day-to-day financial and accounting functions of the organization, including: Accounts payable, general ledger, payroll, fixed assets, financial statements, and end of year audits.

Allison Abrusci, CPC

Allison joined The Orthopedic Clinic in April 2024. Allison relocated from New York where she also worked as a Revenue Cycle Manager for a large Orthopedic practice. Allison is a Certified Professional Coder who has 20 years of experience in the medical field. After completing her Associates degree focused on Healthcare Administration, Allison went on to trade school where she completed her medical billing certification. She started at the front desk, working her way through various positions over the years, which have helped play key roles attributing to her vast knowledge.

Allison proudly serves as the President of the Daytona Beach Chapter of the American Academy of Professional Coders (AAPC). Her leadership and expertise in medical coding and revenue management play a vital role in driving excellence at The Orthopedic Clinic.

Allison brings a wealth of knowledge to TOC with her specific expertise in Orthopedics for the last 16 years. She has spent the last 10 years helping people get their feet wet in the medical field as well as helping others grow in their role or into other roles through education and training. Allison takes great pleasure in growing her wealth of knowledge to help educate herself and others. Although new to the clinic, Allison is really looking forward to working with all of the staff and clinicians to help overcome the current obstacles that they are being faced with due to the regular changes in the healthcare industry.

Jason Carey, PHR, SHRM-CP

Jason joined The Orthopedic Clinic in March of 2022. Jason comes with extensive HR management experience, having served as Human Resources Generalist at Florida Health Care Plans and most recently as the Human Resources Manager at the Plaza Resort & Spa. Jason maintains two professional certifications with the top two premier HR organizations in the U.S. (the Society for Human Resources Management and the HR Certification Institute) and is an active member of the Volusia/Flagler SHRM chapter.

Jason is responsible for strategic planning, leading, and directing of the day-to-day human resources functions within the organization, providing direct oversight for all human resources functions, including: Benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/retention, HRIS/payroll administration and employment law compliance.

Erica Briles, MSN, RN

Erica Briles joined The Orthopedic Clinic Surgery Center in July 2025 as the ASC Nurse Administrator. She brings over 22 years of experience in surgical services and perioperative leadership, with a background that spans from scrub nurse to market-level director.

Before joining TOC, Erica served as Market Director of Surgical Services at AdventHealth, where she oversaw surgical operations across multiple facilities. Her strategic leadership delivered measurable results in operational efficiency, patient satisfaction, and surgical growth. Notably, she launched new service lines in robotics, neurology, orthopedics, and gynecology; expanded OR utilization through the development of a 24/7 robotics program; drove significant growth in surgical volume without the need for additional ORs; and spearheaded a pre-admission testing clinic that greatly reduced same-day surgical cancellations.

At TOC Surgery Center, Erica provides clinical and administrative leadership for perioperative services, focusing on operational excellence, patient outcomes, and team development. She is dedicated to advancing innovative surgical strategies while fostering a culture of continuous improvement and collaboration.

Erica holds a Master of Science in Nursing with an emphasis in Executive Leadership. She is widely recognized for her ability to build high-performing teams and create environments where staff and physicians can thrive, ensuring patients receive the highest standard of care.

Heather Donaldson, RHIA, CPC, CPCI, CHC

Heather Donaldson joined The Orthopedic Clinic Surgery Center in July 2025 as the Ambulatory Surgery Center Business Administrator. She brings over two decades of experience in healthcare leadership, compliance, and operational management.

Before joining TOC, Heather served as Director of Corporate Responsibility at AdventHealth, where she oversaw regulatory compliance, led organizational risk analyses, and achieved 100% adherence with state and federal requirements.

At TOC Surgery Center, Heather manages day-to-day operations, financial performance, and staff development, while ensuring the highest standards of patient care, and regulatory compliance. Her leadership focuses on efficiency, collaboration, and continuous improvement.

Heather holds a Bachelor of Science in Health Information Management and maintains multiple professional certifications, including RHIA, CPC, CPCI, and CHC. She is passionate about supporting surgical teams and enhancing patient experiences through innovation and accountability.

Mark Kodak

Mark Kodak joined The Orthopedic Clinic as our IT Manager, bringing with him a strong background in information technology, networking, and systems development. Mark earned his Associate of Science Degree in Information Technology from ITT Technical Institute in 2015, followed by his Bachelor of Science in Information Technology from King University in 2018.

Throughout his career, Mark has completed extensive contract work, serving as a trusted networking advisor and delivering technology solutions tailored to diverse business environments. His hands-on expertise ranges from building custom white box machines to designing and implementing robust databases for a chemical company, enhancing data entry efficiency and business intelligence.

Mark’s dedication and excellence in his role were recognized when he received our Employee of the Year award. As IT Manager, he is responsible for overseeing the clinic’s information systems, ensuring the reliability and security of our technology infrastructure, and driving forward innovative projects that support our mission and patient care goals.

Mark is committed to leveraging technology to optimize workflows, safeguard critical data, and empower our teams to deliver exceptional care. His passion for staying ahead of industry trends and continuously enhancing system capabilities makes him an invaluable asset to The Orthopedic Clinic.

Hannah Crawford, BA

Hannah joined The Orthopedic Clinic in July 2024, bringing over a decade of experience in marketing, communications, and patient experience. She began her career in the nonprofit sector, where she built impactful community programs, strengthened organizational communication, and supported small businesses with growth-focused strategies. Her passion for connecting with people and fostering meaningful relationships has been a cornerstone of her professional journey.

As Marketing and Patient Experience Manager at The Orthopedic Clinic, Hannah oversees a wide range of initiatives designed to enhance the clinic’s reputation and ensure an exceptional patient experience. Her responsibilities include developing strategic marketing campaigns, managing provider partnerships, and building strong community relations to expand the clinic’s presence. Hannah also co-leads employee engagement efforts, ensuring staff are informed, motivated, and aligned with the clinic’s mission.

In addition, Hannah manages the organizations website, social media channels, and digital content, ensuring patients have access to accurate, engaging, and helpful information. She works closely with providers to share their expertise through news stories, educational resources, and local media outreach, showcasing the clinic’s dedication to innovative orthopedic care.

Hannah is passionate about creating a cohesive and supportive patient journey, from the first interaction online to the care received in the clinic. Her ability to align marketing strategies with patient experience goals has been instrumental in advancing The Orthopedic Clinic’s mission of treating individuals, not just injuries, and helping patients live in full motion.

Chylsie Robbins

Chylsie Robbins joined The Orthopedic Clinic in 2013, where she quickly discovered her passion for serving patients and supporting high-quality care. Over the years, she has gained extensive knowledge and experience through a variety of key roles, including Patient Services Department Lead, Charge Poster and Self-Pay/Collections Specialist in the Billing Office, and most recently, Patient Services Supervisor.

Now serving as Patient Services Manager, Chylsie oversees several essential departments, including the Patient Access Call Center, Front Desk operations at all TOC locations, and the Surgery Scheduling team. In this role, she is committed to improving workflow processes, meeting benchmark standards, and ensuring patient care aligns with The Orthopedic Clinic’s mission and values.

Chylsie brings a thoughtful and balanced approach to leadership, always considering the needs of patients, providers, and staff when making decisions. She is especially passionate about fostering a supportive environment that encourages growth, teamwork, and professional development across her teams.

Chylsie remains deeply dedicated to enhancing the overall patient experience and strengthening the foundation of care at The Orthopedic Clinic.

Denise Silva, CMOM, ROT, RMA

Denise Silva joined The Orthopedic Clinic in 2025. She brings nearly 25 years of healthcare experience to the organization, with a strong background in orthopedics, clinical operations, and medical imaging. She is a Registered Orthopedic Technologist (ROT), Registered Medical Assistant (RMA), and Certified Medical Office Manager (CMOM), and is certified in Basic Life Support (BLS) by the American Heart Association. Denise is currently pursuing her Bachelor of Science in Healthcare Administration at California Coast University.

Her clinical expertise includes wound care, splinting, casting, injections, and phlebotomy, along with over six years as an X-ray technician. She has assisted in both sterile and non-sterile procedures and has served as a mentor and trainer for new clinical staff. Prior to joining TOC, Denise was a proctor for the National Healthcareer Association (NHA), helping medical assistants achieve national certification.

As Clinical Manager, Denise supports clinical operations across all TOC locations, ensuring smooth day-to-day workflows while promoting excellence in patient care. She is known for her strong analytical skills and ability to identify process improvements that support efficiency, consistency, and team development.

Denise is an active member of the Healthcare Leadership Association (HLA) and the Medical Group Management Association (MGMA). She is passionate about lifelong learning—for herself and her team—and is dedicated to creating a culture of professional growth, collaboration, and high-quality care at The Orthopedic Clinic.

Joanne Hurley, CMA

Joanne Hurley joined The Orthopedic Clinic in 2012, where she quickly proved herself as a dedicated and versatile team member with a strong commitment to patient care. Over the years, she has built extensive expertise through a series of key roles, serving as Dr. Todd McCall’s lead medical assistant for ten years, then as Clinical Lead for three years, and now as Clinical Supervisor.

In her current role, Joanne oversees the entire clinical department across all TOC locations in Daytona Beach, Port Orange, and Palm Coast. Her leadership responsibilities include managing the x-ray team, medical assistants, procedure rooms, and walk-in clinics, as well as creating schedules, coordinating coverage and time-off requests, overseeing the ordering and tracking of clinical supplies and DME, facilitating training, and handling various essential reporting functions. Through this work, she ensures clinical operations run smoothly and uphold TOC’s high standards of patient care.

Joanne brings an organized and supportive approach to leadership, always striving to balance the needs of patients, providers, and staff. She is passionate about fostering a collaborative environment that encourages professional growth and teamwork throughout her department.

Alongside her work at TOC, Joanne has owned and operated a small business since 2007, reflecting her strong entrepreneurial spirit. She also values continuous learning and development, attending the annual DME conference and earning recognition as Employee of the Month multiple times over her tenure.

Joanne remains deeply dedicated to advancing the quality of patient care and strengthening the foundation of clinical services at The Orthopedic Clinic.

Kasey Mollohan

Kasey Mollohan joined The Orthopedic Clinic in 2018, bringing with her a dedication to exceptional patient service and operational excellence. Since starting with TOC, she has become a vital part of the team, growing her expertise and deepening her commitment to patient-centered care.

Now serving as Patient Services Supervisor, Kasey oversees the Front Desk and Patient Access staff across TOC locations in Daytona Beach, Port Orange, and Palm Coast. In this role, she is responsible for training, mentoring, and evaluating team members to ensure high performance and seamless patient interactions.

Kasey coordinates daily schedules and coverage and manages time-off requests. She also closely monitors the organizations call center interactions, appointment scheduling, and the check-in/check-out process to uphold the clinic’s quality standards.

Kasey also helps run productivity reports and uses this data to identify opportunities for improvement and support her teams’ success.

During her tenure, Kasey’s outstanding contributions were recognized when she received Employee of the Month honors. She continues to build on her professional growth through opportunities such as attending the Bones Society of Florida (BSOF) Annual Meetings.

Kasey maintains a strong commitment to enriching the patient experience and ensuring each interaction upholds The Orthopedic Clinic’s mission and values.